Cancellation & Refund Policies

There are no refunds for cancellations unless I am unable to teach.

Once your appointment is confirmed, if your cancel notice isn’t within the below parameters, a rebooking fee applies or registration fees paid are forfeited. PLEASE make every effort to be at your scheduled appointment.

In order to cancel, please text 469-309-1730 AND email Laura@steeldaisyllc.com

EVENTS/CLASSES: 72 hours notice is needed due to planning for space and materials.

• Cancellation before the 72 hour mark: you may transfer to the next available class that has room.
• Cancellation before the 48 hour mark: you may rebook to the next available class that has room for $50.
• Cancellation within 24 hours of class start time: all registration fees are forfeited.
• NO SHOWS: All registration fees are forfeited AND you must contact be to discuss before enrolling in another class.

PRIVATE LESSONS & LTC QUALIFICATIONS:

• If AT LEAST 24 HOURS NOTICE is given, you may rebook for FREE once. If another rebooking is needed after that, a $50 rebook fee applies.
• If AT LEAST 3 HOURS NOTICE is given for a lesson you may rebook for $50.
• If LESS THAN 3 HOURS NOTICE is given all registration fees are forfeited. You must re-book and pay for a new lesson.
• If you NO SHOW for your appointment, you must contact me to discuss before booking another appointment.

PACKAGES:

• Packages are non-refundable.
• ALL Packages expire 12 months after purchase date. If you have not used all of the lessons purchased within that 12 month period, you must purchase them again at the current rate listed on the website.
• The above Private Lesson Cancellation Policy applies to packages, as they are private lessons, including applicable re-booking fees and No-Show requirements. If you late-cancel or no-show, that lesson will count toward & be deducted from your available lessons purchased in your package.

E-LEARNING AND ONLINE COURSES

• E-Learning & Online Courses are non-refundable.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take several business days before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Laura@steeldaisyllc.com.

Need help?

Contact us at Laura@steeldaisyllc.com for questions related to refunds.